Retail Assistant Store Manager: Lead Team & Brand

Pop Mart; Roseville (CA); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART in Roseville, CA is seeking a Retail Assistant Store Manager to lead a high-performing team on the sales floor and ensure an exceptional customer experience. You will partner with the Store Manager to drive sales, manage daily operations, inventory, merchandising, and staff development, while delivering POP MART's premium brand experience.

The role requires 2+ years retail leadership, passion for pop culture, and strong communication in a fast-paced environment.

Qualifications

• 2+ years of retail leadership in a supervisory or management role.
• Proven ability to lead, coach, and develop high-performing retail teams.
• Strong understanding of retail operations, customer experience, and business performance metrics.
• Passion for delivering exceptional customer experiences.
• Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.

Responsibilities

• Lead, coach, and develop Brand Associates and Sales Leads.
• Drive sales goals and KPIs, including Sales, Conversion, UPT, ATV, payroll productivity, and inventory accuracy.
• Oversee daily store operations, cash handling, safety, and compliance.
• Manage scheduling, planning, and merchandising execution.
• Maintain inventory accuracy through cycle counts, audits, and replenishment.

Skills

Retail leadership

Team coaching

Customer service

Education

High School Diploma or equivalent

Job description

POP MART in Roseville, CA is seeking a Retail Assistant Store Manager to lead a high-performing team on the sales floor and ensure an exceptional customer experience. You will partner with the Store Manager to drive sales, manage daily operations, inventory, merchandising, and staff development, while delivering POP MART's premium brand experience.

The role requires 2+ years retail leadership, passion for pop culture, and strong communication in a fast-paced environment.