Retail Assistant Store Manager — Lead, Inspire, Grow

Pop Mart; Roseville (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Family leave

Job summary

POP MART in Roseville, CA is seeking an Assistant Store Manager to lead a motivated retail team on the shop floor. You will partner with the Store Manager to drive sales, coach team members, and ensure operational excellence while upholding POP MART’s premium brand.

This role emphasizes customer experience, inventory control, merchandising, and daily store leadership. With 2+ years in retail leadership and a passion for pop culture, you will thrive in a fast-paced environment.

Qualifications

• 2+ years of retail leadership in a supervisory or management role.
• Proven ability to lead, coach, and develop high-performing retail teams.
• Strong understanding of retail operations, customer experience, and business performance metrics.
• Passion for delivering exceptional customer experiences.
• Interest in designer toys, collectibles, art, anime, gaming, or pop culture.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational skills with the ability to prioritize competing responsibilities.
• Comfortable working independently while in a fast-paced retail environment.
• Must be at least 18 years of age.

Responsibilities

• Recruit, coach, develop, and retain a high-performing team.
• Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
• Foster an inclusive, customer-first culture that reflects POP MART’s values.
• Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
• Oversee daily store operations, including opening/closing, cash management, safety and compliance.
• Execute POP MART visual merchandising standards and marketing initiatives; install planograms and seasonal displays.
• Promote new product launches, limited-edition releases, and seasonal campaigns.

Skills

Retail leadership

Coaching

Customer experience

Retail operations

Performance metrics

Communication skills

Organizational skills

Adaptability

Team collaboration

Education

High School Diploma

Job description

POP MART in Roseville, CA is seeking an Assistant Store Manager to lead a motivated retail team on the shop floor. You will partner with the Store Manager to drive sales, coach team members, and ensure operational excellence while upholding POP MART’s premium brand.

This role emphasizes customer experience, inventory control, merchandising, and daily store leadership. With 2+ years in retail leadership and a passion for pop culture, you will thrive in a fast-paced environment.