Retail Assistant Store Manager - 0486

FirstCash, Inc.; Tarboro (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision, and Life insurance

Flexible working hours

Earned Wage Access program

Unlimited commission

Paid vacation

Sick/Personal Leave

Employee discounts

Tuition Reimbursement

Access to numerous discounts

401k auto-enrollment

Pet Insurance program

Job summary

FirstCash, Inc. is hiring a Retail Assistant Store Manager in Tarboro, NC. This role involves overseeing daily operations, training staff, and maximizing profitability while providing outstanding customer service. You will also handle cash management and inventory control, and work in a dynamic retail environment.

Compensation includes an hourly wage of $15.00 to $18.50 plus commissions. Join us for a rewarding career with extensive benefits and incentives for growth and success.

Qualifications

• Minimum age of 18 required.
• Ability to lift up to 50 pounds.
• Demonstrated ability to work independently and manage time effectively.

Responsibilities

• Facilitate customer-centric environment through friendly engagement.
• Train employees to meet company standards.
• Administer inventory and secure customer loans.

Skills

Supervisory ability

Customer service skills

Cash-handling experience

Organizational skills

Bilingual

Education

High school diploma or GED

Tools

POS operation

Job description

Retail Assistant Store Manager

$15.00 to $18.50 per hour

Commission up to 8% on transactions, average additional $5.45 per hour.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Flexible working hours; most stores open 9 AM–6 PM, closed Sundays.
• Earned Wage Access program available from day 2 of employment, up to 50% of wages earned, 7 times per payroll cycle.
• Unlimited commission above hourly base rate.
• Paid vacation: one week after 6 months, one week after 1 year, two weeks thereafter, and 120 hours after five years.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary (years 2‑5), 24 hours after five years.
• Employee discounts available from day 1.
• Tuition Reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in FirstCash 401k after six months.
• FirstCash Pet Insurance program.

Position Summary

Assistant Store Manager responsible for day‑to‑day operations, leading and developing store employees, recruiting and retaining talent, maximizing financial goals, and managing customer relations.

Partners with Store Manager to analyze financial statements, ensure asset protection, promote business, and target new customers. Operates across jewelry, electronics, firearms (in FFL locations), and general merchandise.

Hourly wage plus commission based on productivity and a performance bonus.

Responsibilities

• Facilitate a customer‑centric environment through friendly engagement and rapid issue resolution.
• Train Pawnbrokers to meet company standards.
• Recruit top talent via company channels.
• Open and close store, count cash drawers and merchandise, and ensure asset protection procedures.
• Maintain inventory control, property safety, documentation, and secure customer loans.
• Administer inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability.
• Ensure operating standards meet or exceed company levels.
• Monitor loan qualification and buying processes.
• Complete assigned tasks and self‑development training.
• Communicate store mission and profit objectives to employees.
• Maintain up‑to‑date product knowledge.
• Act as manager on duty in absence of Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Willing to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting up to 50 pounds).
• Demonstrated supervisory ability.
• Firearms handling ability and certification.
• Ready to assist customers outside store and retrieve items from exterior storage.
• Minimum age 18.
• High school diploma, GED, or equivalent.
• Ability to work multiple locations as needed.
• Flexible retail schedule: weekends and holidays included.
• Will work 40+ hours per week (not guaranteed).
• Computer literate, POS operation and common office machines.
• Multi‑task in fast‑paced environment.
• Detail‑oriented, strong organizational and analytical skills.
• Mandatory cash‑handling experience.
• Independent work capability with minimal supervision.
• Excellent work ethic and business sense.

Bilingual applicants are encouraged to apply.

Commission Plan Information

Assistant Store Managers can earn 2‑8% commission based on gross profit of their performance.

Additional Information

The information provided is not an all‑inclusive list of duties; assignments may change. Management reserves discretion to assign/re‑assign duties. Duties may change due to accommodation or other reasons.

If offered a position, employees must agree to a binding arbitration agreement.

Pay rates will not be below local minimum wages.

Equal Opportunity Employer

FirstCash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, public‑assistance status, veteran status, or any other protected characteristic. Reasonable accommodations will be provided for qualified individuals with disabilities.