Retail Assistant Manager - Unlimited Potential & Commission

Luna Wireless; Miami (FL); Presencial; USD 38.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Descripción de la vacante

Luna Wireless is a leading T-Mobile Premium Retailer seeking a Retail Assistant Manager to partner with the Store Manager in developing the store team and delivering exceptional customer experiences. You will influence daily operations, coaching, and sales performance in a fast-paced wireless retail environment.

The role emphasizes product knowledge, customer service excellence, and leadership to meet monthly success metrics while advocating a culture of growth and teamwork.

Formación

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsabilidades

• Infuse each store’s Mobile Assistant with passion for T-Mobile’s Manifesto and onboard staff.
• Ensure customer needs are met and the experience is comfortable and simple.
• Observe Mobile Associates’ interactions to support training and coaching conversations.
• Manage customer wait time and stay current on products, services, and promotions.
• Lead by example with up-to-date product knowledge and leadership best practices.
• Maintain store environment quality and ensure plan-o-gram standards and displays.
• Ensure teams know store systems, communications, and KPIs; help control expenses.

Conocimientos

Customer service

Sales experience

Leadership

Educación

High School Diploma or GED

Descripción del empleo

Luna Wireless is a leading T-Mobile Premium Retailer seeking a Retail Assistant Manager to partner with the Store Manager in developing the store team and delivering exceptional customer experiences. You will influence daily operations, coaching, and sales performance in a fast-paced wireless retail environment.

The role emphasizes product knowledge, customer service excellence, and leadership to meet monthly success metrics while advocating a culture of growth and teamwork.