Retail Assistant Manager — Unlimited Growth & Commissions

T-Mobile Premium Retailer | GP Mobile; Emporia (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Competitive salary

Employee discounts

Opportunity for advancement

Job summary

Luna Wireless is a large Authorized T-Mobile Retailer in the US, seeking an energetic Retail Assistant Manager. You will partner with the Store Manager to coach the team, deliver exceptional customer experiences, and meet monthly goals.

You’ll lead by example, stay current on products, and ensure a smooth, confident shopping journey for customers while supporting training and growth opportunities.

Qualifications

• 1 year customer service and/or sales experience preferred.
• Retail environment experience is a plus.
• Ability to lead and mentor a team to deliver results.
• Strong communication with customers and teammates.

Responsibilities

• Co-lead store with Store Manager to develop the team and achieve targets.
• Orient and ground Mobile Assistants to Loving Our Customers standard.
• Address customer needs and ensure a simple, confident in-store experience.
• Observe interactions and use feedback for coaching and training.
• Stay current on products, services, and promotions; manage wait times.
• Maintain store environment and execute visual standards and procedures.
• Ensure teams understand store systems and communications; drive KPIs.

Skills

Customer service

Sales experience

Leadership

Communication

Education

High School Diploma

Job description

Luna Wireless is a large Authorized T-Mobile Retailer in the US, seeking an energetic Retail Assistant Manager. You will partner with the Store Manager to coach the team, deliver exceptional customer experiences, and meet monthly goals.

You’ll lead by example, stay current on products, and ensure a smooth, confident shopping journey for customers while supporting training and growth opportunities.