Retail Assistant Manager: People, Ops & Service

Lids; Colonial Heights (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts and perks.

Career development opportunities and培训

A collaborative, innovative, and team‑

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager to lead daily operations, coach sales associates, and ensure exceptional customer service in our store. You will act as manager on duty, oversee scheduling, and help drive sales.

This role requires strong leadership, planning, and communication skills, with responsibility for staffing, training, visual merchandising, cash handling, and adherence to Lids policies to deliver top results.

Qualifications

• Proven ability to lead a team and drive sales while maintaining store standards.
• Strong interpersonal and communication skills with a focus on customer service.
• Ability to work unsupervised and manage scheduling, training, and discipline.

Responsibilities

• Act as Manager on duty for scheduling issues and customer concerns.
• Coach and develop store associates using LIDS training programs.
• Oversee staffing, merchandising, and inventory to meet KPIs.

Skills

People & Training

Customer service

Leadership

Communication

Tools

POS system

Merchandising

Job description

Lids is seeking an Assistant Store Manager to lead daily operations, coach sales associates, and ensure exceptional customer service in our store. You will act as manager on duty, oversee scheduling, and help drive sales.

This role requires strong leadership, planning, and communication skills, with responsibility for staffing, training, visual merchandising, cash handling, and adherence to Lids policies to deliver top results.