Retail Store Lead: Sales & Ops

Lids; Vancouver (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan

Employee discount and perks

Paid Time Off

Career development opportunities

Early Wage Access options

Uncapped monthly bonus potential

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations and coach a team for exceptional customer service. You will ensure sales goals are met, manage schedules, and uphold visual standards while maintaining a welcoming store atmosphere.

The role emphasizes teamwork, discipline, and store integrity, with opportunities for growth and bonus potential within a collaborative retail environment.

Qualifications

• Experience supervising a retail team or similar leadership role.
• Strong customer service and problem-solving skills.
• Ability to manage scheduling and store operations effectively.

Responsibilities

• Lead and support store team to meet KPIs and sales targets.
• Address customer feedback and resolve issues on the spot.
• Ensure adherence to dress code, merchandising, and store standards.
• Manage store operations, cash handling, and inventory control.
• Assist in recruiting and training staff and maintaining a positive work environment.

Skills

Customer service

Leadership

Communication

Team management

Tools

POS systems (MPOS)

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations and coach a team for exceptional customer service. You will ensure sales goals are met, manage schedules, and uphold visual standards while maintaining a welcoming store atmosphere.

The role emphasizes teamwork, discipline, and store integrity, with opportunities for growth and bonus potential within a collaborative retail environment.