Retail Assistant Manager — Lead Team, Drive Sales & Service

United Wireless; Lincoln Park (MI); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a dedicated in-store leader to work alongside the Store Manager in Lincoln Park, MI. You will develop the store team, promote customer loyalty, and ensure a seamless shopping experience for every guest.

Join a fast-growing wireless retailer committed to an inclusive culture. You will mentor Sales Representatives, lead by example, and help drive sales while maintaining high standards of service and store operations.

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in a retail environment.
• Passion for helping customers and providing excellent service.
• Ability to stand for extended periods and perform physical tasks as needed.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Coaching

Leadership

Communication

Education

High school diploma

Job description

United Wireless is seeking a dedicated in-store leader to work alongside the Store Manager in Lincoln Park, MI. You will develop the store team, promote customer loyalty, and ensure a seamless shopping experience for every guest.

Join a fast-growing wireless retailer committed to an inclusive culture. You will mentor Sales Representatives, lead by example, and help drive sales while maintaining high standards of service and store operations.