Retail Assistant Manager: Lead, Coach & Drive Sales

United Wireless; Chicago (IL); In loco; USD 21.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, Vision

Paid Time Off

Employee Phone Discount

T-Mobile Perks

Descrizione del lavoro

United Wireless is seeking an engaging store team lead in the Chicago area. You will partner with the Store Manager to coach sales reps, promote a customer-first culture, and drive performance across sales and operations.

A strong team environment and the ability to adapt to a fast-paced retail setting are essential. The role offers full-time hours, uncapped commissions, and opportunities to contribute to store growth in a supportive, inclusive workplace.

Competenze

• Minimum 18 years old and eligible to work in the United States.
• 1–2 years of customer service or retail sales experience.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and lift light items.

Mansioni

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership with best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring key performance indicators (KPIs).
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Conoscenze

Customer service

Sales

Team leadership

Communication

Formazione

High school diploma or GED

Descrizione del lavoro

United Wireless is seeking an engaging store team lead in the Chicago area. You will partner with the Store Manager to coach sales reps, promote a customer-first culture, and drive performance across sales and operations.

A strong team environment and the ability to adapt to a fast-paced retail setting are essential. The role offers full-time hours, uncapped commissions, and opportunities to contribute to store growth in a supportive, inclusive workplace.