Retail Assistant Manager - Lead Team, Drive Sales

United Wireless Communications, Inc.; Bloomfield Hills (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

United Wireless Communications, Inc. is seeking a store leadership role to work closely with the Store Manager to develop the team and promote a customer-first culture.

You will coach Sales Representatives, ensure a smooth in-store experience for customers, stay current on products and leadership best practices, and help the team reach performance goals. This role emphasizes teamwork, positive energy, and a commitment to delivering confident, solutions-oriented service while upholding company

Qualifications

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• 1–2 years of customer service or sales experience in retail preferred.
• Reliable transportation and ability to stand for extended periods.
• Flexible schedule for full-time employment.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership with best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring key performance indicators (KPIs).
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Leadership

Coaching

Communication

Education

High school diploma / GED

Job description

United Wireless Communications, Inc. is seeking a store leadership role to work closely with the Store Manager to develop the team and promote a customer-first culture.

You will coach Sales Representatives, ensure a smooth in-store experience for customers, stay current on products and leadership best practices, and help the team reach performance goals. This role emphasizes teamwork, positive energy, and a commitment to delivering confident, solutions-oriented service while upholding company