Retail Assistant Manager: Lead Team, Drive Sales & Service

Old Navy; Charlotte (NC); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Merchandise discount (50% off)

Competitive PTO

Volunteer hours (on the clock)

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Zusammenfassung

Old Navy is seeking an Assistant Manager to set the tone for the store and lead the team in delivering a best-in-class customer experience. You’ll drive profitable sales growth through customer and product operations, merchandising, and talent development, while supporting the execution of the store strategy with your General Manager.

You will coach Leads, Experts and Brand Associates to build a high performing team, promote omni-channel initiatives, maintain standard operating procedures, and

Qualifikationen

• 1-3 years of retail management experience.
• High school graduate or equivalent.
• Good communicator with the ability to interact with customers and team to meet goals.
• Thrives in a fast-paced retail environment.
• Driven by metrics to deliver results.
• Able to lead and mentor others to learn and grow.

Aufgaben

• Support strategies to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competitive retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Kenntnisse

Retail management experience

Communication skills

Leadership / coaching

Flexible schedule

Travel availability

Retail technology aptitude

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Old Navy is seeking an Assistant Manager to set the tone for the store and lead the team in delivering a best-in-class customer experience. You’ll drive profitable sales growth through customer and product operations, merchandising, and talent development, while supporting the execution of the store strategy with your General Manager.

You will coach Leads, Experts and Brand Associates to build a high performing team, promote omni-channel initiatives, maintain standard operating procedures, and