Retail Store Leader — Drive Sales, Service & Team Growth

United Wireless Communications, Inc.; Frederick (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless Communications, Inc. is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will oversee daily operations, staff development, and merchandising while aligning with company standards and goals.

The role emphasizes coaching, sales leadership, inventory control, and marketing execution in a fast-paced retail environment. A strong emphasis on communication and inclusivity is expected as part of the store culture.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• 1-3 years of experience in retail sales and sales management.
• Strong communication, leadership, and customer service skills.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns when needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets established goals and success metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed appropriately.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, sales strategies, and leadership practices.
• Create an inclusive and positive environment where employees feel supported and motivated.
• Follow and enforce United Wireless policies, procedures, and standards.
• Maintain a productive, customer-focused, and results-driven store environment.
• Other duties as assigned.

Skills

Communication

Leadership

Customer service

Education

High school diploma or GED

Job description

United Wireless Communications, Inc. is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will oversee daily operations, staff development, and merchandising while aligning with company standards and goals.

The role emphasizes coaching, sales leadership, inventory control, and marketing execution in a fast-paced retail environment. A strong emphasis on communication and inclusivity is expected as part of the store culture.