Retail Assistant Manager: Lead, Coach, Uncapped Commission

United Wireless; Plymouth (MI); In loco; USD 17.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Descrizione del lavoro

United Wireless is seeking a dedicated leader to work closely with the Store Manager to guide the store team and promote a customer-first culture. This role focuses on developing Sales Representatives, sustaining a smooth in-store experience, and driving KPI-based performance while upholding company policies.

The position offers full-time hours with uncapped commission potential and a commitment to an inclusive workplace and reasonable accommodations.

Competenze

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• 1-2 Years of customer service and/or sales experience, preferably in a retail environment.
• Reliable transportation required.
• Flexible schedule required for Full-Time employees.
• No prior experience is necessary.
• Passion for helping customers and providing excellent service.
• Ability to stand for extended periods and perform physical tasks as needed.

Mansioni

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership with best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring key performance indicators (KPIs).
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Conoscenze

Customer service

Sales

Leadership

Coaching

Communication

Formazione

High school diploma or equivalent

Strumenti

Store systems

Descrizione del lavoro

United Wireless is seeking a dedicated leader to work closely with the Store Manager to guide the store team and promote a customer-first culture. This role focuses on developing Sales Representatives, sustaining a smooth in-store experience, and driving KPI-based performance while upholding company policies.

The position offers full-time hours with uncapped commission potential and a commitment to an inclusive workplace and reasonable accommodations.