Retail Assistant Manager - Lead Team & Customer Experience

KnitWell Group; Saint Paul (MN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and growth

Community philanthropic partnerships

Job summary

LOFT in Saint Paul, MN is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor and model the brand's behaviors to engage customers while driving daily store results.

This role emphasizes coaching, recruiting, and developing talent, using technology to provide a seamless omnichannel experience. Availability for Regular/Full time, with benefits and opportunities for growth within our brands.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitаlity mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Hospitality mindset

Retail management experience

Business acumen

Initiative

POS proficiency

Tools

Point-of-sale system

Job description

LOFT in Saint Paul, MN is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor and model the brand's behaviors to engage customers while driving daily store results.

This role emphasizes coaching, recruiting, and developing talent, using technology to provide a seamless omnichannel experience. Availability for Regular/Full time, with benefits and opportunities for growth within our brands.