Store Assistant Manager - Customer Experience Leader

N23 Premium Brands Opco LLC; BLOOMINGTON (MN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking an Assistant Manager at Store 0949-Mall Of America-ANN-Bloomington, MN to support customer experience and nurture a strong store culture for associates. You will lead on the sales floor and model the brand's behaviors to engage customers and coach teammates.

The role emphasizes hospitality, technology proficiency with POS systems, and a strong business mindset to drive results. Regular/full-time hours and opportunities for advancement are available.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail leadership

Customer service

Hospitality mindset

Technology proficient

POS experience

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager at Store 0949-Mall Of America-ANN-Bloomington, MN to support customer experience and nurture a strong store culture for associates. You will lead on the sales floor and model the brand's behaviors to engage customers and coach teammates.

The role emphasizes hospitality, technology proficiency with POS systems, and a strong business mindset to drive results. Regular/full-time hours and opportunities for advancement are available.