Retail Assistant Manager: Elevate Customer Experience

LOFT; Oakbury (MN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid time off

Holiday bonuses

Merchandise discounts

Professional development

Advancement opportunities

Job summary

LOFT in Woodbury, MN is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will lead on the sales floor, engage customers, and model brand behaviors to create connections.

This role offers opportunities for bonuses, benefits, and development. The ideal candidate has retail management experience, a hospitality mindset, and strong tech skills to operate the POS system and enable omnichannel shopping.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to leverage brand behaviors for genuine connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Customer service

Leadership

Hospitality mindset

Business acumen

Team collaboration

Communication

Tools

POS system

Job description

LOFT in Woodbury, MN is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will lead on the sales floor, engage customers, and model brand behaviors to create connections.

This role offers opportunities for bonuses, benefits, and development. The ideal candidate has retail management experience, a hospitality mindset, and strong tech skills to operate the POS system and enable omnichannel shopping.