Retail Assistant Manager - Lead Customer Experience

LOFT; Eden Prairie (MN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts + sister brands

Professional development

Job summary

LOFT in Eden Prairie, MN is hiring an Assistant Manager to support the customer experience and nurture a strong store culture. You will lead on the sales floor,model LOFT behaviors, and coach associates to create genuine customer connections.

With 1+ year of retail management experience, you’ll bring a hospitality mindset, operate the point-of-sale system, and apply strong business acumen to drive results. The role offers regular/full-time hours and competitive benefits.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model LOFT behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage LOFT behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficient

POS system

Business acumen

Initiative

Tools

POS system

Job description

LOFT in Eden Prairie, MN is hiring an Assistant Manager to support the customer experience and nurture a strong store culture. You will lead on the sales floor,model LOFT behaviors, and coach associates to create genuine customer connections.

With 1+ year of retail management experience, you’ll bring a hospitality mindset, operate the point-of-sale system, and apply strong business acumen to drive results. The role offers regular/full-time hours and competitive benefits.