Retail Assistant Manager: Lead Store Experience & Team

LOFT; San Jose (CA); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT in San Jose is seeking an Assistant Manager to support the customer experience and shape store culture. You will lead on the sales floor, model the brand's behaviors to engage customers, and nurture relationships with associates.

You will help recruit and develop talent, use reporting to drive operational excellence, and create an inclusive environment. This full-time role offers competitive pay, benefits, and opportunities for growth within LOFT.

Qualifications

• Hospitality mindset when connecting with customers and associates.
• Proficient with point-of-sale systems for seamless transactions.
• Experience leading a retail team and driving sales results.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in decision-making to support store goals.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire and coach associates to create genuine customer connections.
• Support store recruiting, hiring, and development of talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Hospitality mindset

POS system proficiency

Retail management

Business acumen

Initiative

Tools

Point-of-sale system

Job description

LOFT in San Jose is seeking an Assistant Manager to support the customer experience and shape store culture. You will lead on the sales floor, model the brand's behaviors to engage customers, and nurture relationships with associates.

You will help recruit and develop talent, use reporting to drive operational excellence, and create an inclusive environment. This full-time role offers competitive pay, benefits, and opportunities for growth within LOFT.