Retail Assistant Manager — Customer Experience Leader

N23 Premium Brands Opco LLC; Eden Prairie (MN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Job summary

LOFT, part of KnitWell Group, is seeking an Assistant Manager at Store 0895-Eden Prairie Center, Eden Prairie, MN. You will lead the sales floor, coach associates, and foster a hospitable, brand-aligned store culture to deliver exceptional customer experiences.

With 1+ year retail management experience and a hospitality mindset, you’ll drive results, engage customers, and leverage technology for a seamless omnichannel experience.

Qualifications

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Lead on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Job description

LOFT, part of KnitWell Group, is seeking an Assistant Manager at Store 0895-Eden Prairie Center, Eden Prairie, MN. You will lead the sales floor, coach associates, and foster a hospitable, brand-aligned store culture to deliver exceptional customer experiences.

With 1+ year retail management experience and a hospitality mindset, you’ll drive results, engage customers, and leverage technology for a seamless omnichannel experience.