Retail Assistant Manager: Lead, Inspire & Delight Customers

knitwellgroup; Springfield Township (Delaware County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Springfield, PA is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will help lead the sales floor, model the brand's behaviors, and engage both customers and associates.

With 1+ year of retail management experience, you will coach teams, drive results with solid business acumen, and use technology to deliver a seamless omnichannel shopping experience while supporting recruiting and development.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to leverage brand behaviors to create genuine connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Initiative

Tools

Point-of-sale system

Job description

LOFT in Springfield, PA is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will help lead the sales floor, model the brand's behaviors, and engage both customers and associates.

With 1+ year of retail management experience, you will coach teams, drive results with solid business acumen, and use technology to deliver a seamless omnichannel shopping experience while supporting recruiting and development.