Retail Assistant Manager: Elevate Guest Experience

LOFT; Harmonville (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and growth

Community impact through philanthropic

Discounts at sister brands

Job summary

LOFT in Plymouth Meeting, PA is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The ideal candidate has 1+ year retail management experience, brings a hospitality mindset when connecting with customers and colleagues, and is proficient with technology including the POS system to drive results and operational excellence.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Job description

LOFT in Plymouth Meeting, PA is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The ideal candidate has 1+ year retail management experience, brings a hospitality mindset when connecting with customers and colleagues, and is proficient with technology including the POS system to drive results and operational excellence.