Retail Assistant Manager: Lead & Inspire Store Team

LOFT; Lancaster (Lancaster County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Bonus potential

Merchandise discounts

Professional development

Job summary

LOFT is seeking an Assistant Manager for Store 0811-Park City Mall in Lancaster, PA. You will support customer experiences, lead sales floor operations, and coach associates to reflect the LOFT brand in every customer interaction.

As a store leader, you will assist in recruiting and developing talent, using data to drive results, and ensuring a welcoming, inclusive team environment. This role offers opportunities for growth within LOFT’s brands.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and able to operate a POS system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model LOFT brand behaviors.
• Coach associates to create genuine customer connections and engagement.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive store performance and financial discipline.

Skills

Retail management

Customer service

Leadership

POS system

Education

High school diploma

Tools

POS software

Job description

LOFT is seeking an Assistant Manager for Store 0811-Park City Mall in Lancaster, PA. You will support customer experiences, lead sales floor operations, and coach associates to reflect the LOFT brand in every customer interaction.

As a store leader, you will assist in recruiting and developing talent, using data to drive results, and ensuring a welcoming, inclusive team environment. This role offers opportunities for growth within LOFT’s brands.