Retail Assistant Manager — Lead Brand Experience

Madewell; Hudson (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on Madewell products

Entertainment discounts

401(k) plan

Medical, dental, vision insurance

PTO with holidays

Job summary

Madewell is seeking an Assistant Manager to join its in-store leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team for peak performance.

Collaborate with the leadership to adapt strategies for business success and support store operations and systems. You’ll help recruit, train, and develop associates and ensure an exceptional customer experience.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling

Tools

POS systems

Job description

Madewell is seeking an Assistant Manager to join its in-store leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement while coaching the sales team for peak performance.

Collaborate with the leadership to adapt strategies for business success and support store operations and systems. You’ll help recruit, train, and develop associates and ensure an exceptional customer experience.