Retail Assistant Manager — Lead Team & Brand Experience

J.Crew Factory; Dallas (TX); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Discount on products

Paid time off

Health benefits

401(k) matching

Medical, dental, vision

Job summary

Madewell in Dallas is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement.

Provide coaching to the sales team and collaborate with leadership to adapt strategies for business success and smooth operations. You will oversee designated divisions, manage store operations, assist with recruiting and training, and ensure the team exceeds goals while delivering exceptional service.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Scheduling flexibility including nights, weekends, and holidays.
• Strong customer service focus and leadership abilities.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results and profitability.
• Own designated division (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Lead a collaborative environment for associates and ensure best-in-class customer service.
• Conduct product knowledge fit sessions to elevate customer connections.
• Develop innovative community engagement and loyalty events.
• Step into various roles on the sales floor when needed.

Job description

Madewell in Dallas is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement.

Provide coaching to the sales team and collaborate with leadership to adapt strategies for business success and smooth operations. You will oversee designated divisions, manage store operations, assist with recruiting and training, and ensure the team exceeds goals while delivering exceptional service.