Retail Assistant Manager - Leadership & Customer Connection

Madewell Stores Madewell, Inc.; Avenue (MD); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

401(k) plan with company matching

Medical and prescription coverage

Job summary

Madewell Stores Madewell, Inc. is seeking an Assistant Manager to join the store leadership team in the United States.

You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance. You will collaborate with the leadership team to adapt strategies, oversee operations and technology, and support recruiting, training, and development.

Qualifications

• 1-2 years of retail management experience required.
• Passion for brand, customers and teams; stay updated on fashion trends.

Responsibilities

• Support Store Director and Associate Store Manager to drive profitability and brand loyalty.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate to create a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost authentic customer connections.
• Develop innovative community engagement and loyalty events.

Skills

Retail management

Customer service

Team leadership

Scheduling

Job description

Madewell Stores Madewell, Inc. is seeking an Assistant Manager to join the store leadership team in the United States.

You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance. You will collaborate with the leadership team to adapt strategies, oversee operations and technology, and support recruiting, training, and development.