Retail Assistant Manager: Lead Style & Service

Madewell; Maine; On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Discounts on entertainment, travel, F&

Job summary

Madewell is seeking an Assistant Manager to join its leadership team in a dynamic retail store. You will drive profitability through authentic customer connections, bolster brand loyalty, and lead the sales team with coaching and collaboration.

In this role you will oversee a designated division, manage operations and systems, recruit and train staff, and ensure exceptional customer service while supporting store-wide goals and community engagement.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Brand knowledge

Job description

Madewell is seeking an Assistant Manager to join its leadership team in a dynamic retail store. You will drive profitability through authentic customer connections, bolster brand loyalty, and lead the sales team with coaching and collaboration.

In this role you will oversee a designated division, manage operations and systems, recruit and train staff, and ensure exceptional customer service while supporting store-wide goals and community engagement.