Retail Assistant Manager: Growth, Commission & Flex Schedule

Lunawireless; Deerfield (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive base pay with commissions

Medical, dental and vision benefits

401K Plan

Generous paid time-off

Job summary

Luna Wireless is seeking a Retail Assistant Manager to partner with the Store Manager in developing the store team and delivering T-Mobile goals. You will guide staff to provide outstanding customer experiences and ensure the store runs smoothly with effective coaching and training.

The role emphasizes leadership, product knowledge, and customer service in a fast-paced retail environment with potential for advancement.

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsibilities

• Infuse every store’s Mobile Assistant with a passion for T-Mobile’s Manifesto by orienting and grounding them to a standard of Loving Our Customers.
• Ensure customer needs are met and that employees build customer confidence by making their experience comfortable and simple.
• Complete observations of Mobile Associates’ interactions with customers for development, training & coaching.

Skills

Customer service

Sales

Leadership

Communication

Education

High School Diploma or GED

Job description

Luna Wireless is seeking a Retail Assistant Manager to partner with the Store Manager in developing the store team and delivering T-Mobile goals. You will guide staff to provide outstanding customer experiences and ensure the store runs smoothly with effective coaching and training.

The role emphasizes leadership, product knowledge, and customer service in a fast-paced retail environment with potential for advancement.