Retail Assistant Manager: Growth, Bonuses & Flexible Hours

Luna Wireless, An Authorized T-Mobile Retailer (Southeast); Mulberry (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Bonus based on performance

Commission

Flexible schedule

Job summary

Luna Wireless is hiring a Retail Assistant Manager to partner with the Store Manager in developing the team and delivering T-Mobile’s customer-centric goals.

You will lead by example, stay current on products and promotions, and coach staff to meet monthly targets while maintaining a strong store environment and top customer service. Great growth opportunities await in a fast-paced team.

Qualifications

• 1 year customer service and/or sales experience preferred.
• Able to work varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsibilities

• Infuse Mobile Assistants with passion for LovING Our Customers and orient them to standards.
• Ensure customer needs are met and make experiences comfortable and simple.
• Provide feedback from observations to be used in development and coaching conversations.
• Manage customer wait time and stay current on products, services, and promotions.
• Lead by example with latest products, services, training, and leadership best practices.
• Maintain store environment, visuals, and adherence to plan-o-grams; use displays effectively.
• Ensure team knowledge of store systems and corporate communications; help hit KPIs.

Skills

Customer service

Sales experience

Leadership

Communication

Education

High School Diploma or GED

Job description

Luna Wireless is hiring a Retail Assistant Manager to partner with the Store Manager in developing the team and delivering T-Mobile’s customer-centric goals.

You will lead by example, stay current on products and promotions, and coach staff to meet monthly targets while maintaining a strong store environment and top customer service. Great growth opportunities await in a fast-paced team.