Retail Assistant Manager: Elevate Customer Experience

Knitwell Group; Lawrenceville (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonuses

Merchandise discounts

Professional development

Job summary

LOFT store in Lawrenceville, NJ is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. You will lead on the sales floor and nurture relationships with customers and team members.

The role requires a hospitality mindset, proficiency with POS systems, and the ability to drive results through actionable plans. Growth opportunities and incentives are available.

Qualifications

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.

Job description

LOFT store in Lawrenceville, NJ is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. You will lead on the sales floor and nurture relationships with customers and team members.

The role requires a hospitality mindset, proficiency with POS systems, and the ability to drive results through actionable plans. Growth opportunities and incentives are available.