Retail Assistant Manager: Lead & Boost Customer Experience

LOFT; Smithfield (NC); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Bonuses

Discounts

Career growth

Community programs

Job summary

LOFT in Smithfield, NC is seeking an Assistant Manager to support the customer experience and nurture a welcoming store culture. You will lead on the sales floor, model the brand’s behaviors, and coach associates to build genuine customer connections.

You’ll drive omnichannel service, participate in recruiting and development, and use reporting to run the store with financial discipline.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Lead on the sales floor and model brand behaviors.
• Coach associates to create genuine customer connections.
• Support recruiting, hiring, and developing talent.
• Use reporting to drive operational excellence and financial discipline.

Skills

Hospitality mindset

POS system

Business acumen

Decision making

Tools

Point-of-sale system

Job description

LOFT in Smithfield, NC is seeking an Assistant Manager to support the customer experience and nurture a welcoming store culture. You will lead on the sales floor, model the brand’s behaviors, and coach associates to build genuine customer connections.

You’ll drive omnichannel service, participate in recruiting and development, and use reporting to run the store with financial discipline.