Store Manager: Elevate Customer Experience & Growth

LOFT; Cherry Hill Township (NJ); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and growth

Community philanthropy partnerships

Job summary

LOFT in New Jersey is seeking a Store Manager to lead the customer and associate experiences at Store 1927-Towne Place, Garden State Park, Cherry Hill. You will drive profitability by focusing on customer experience, operations, visuals, and community engagement, while coaching your team to reach their potential.

Ideal candidates have 2+ years in retail management or service, a hospitality mindset, and strong leadership, communication, and tech skills to run a seamless omnichannel operation.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management, leadership, and communication skills.
• Technology proficient with point-of-sale systems.
• Strong business acumen with ability to drive results.
• Ability to organize, delegate, and meet deadlines.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors.
• Use technology to provide a seamless omnichannel shopping experience.
• Hire and develop a store team through training and coaching.
• Lead an inclusive store environment where all are welcome.
• Develop strong store operations and achieve goals.
• Promote in-store events and partnerships.
• Oversee profitability through budgeting and payroll.
• Analyze reports to inform short and long-term plans.
• Manage day-to-day operations including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication

Tech proficiency

POS knowledge

Business acumen

Organization & prioritization

Tools

POS system

Job description

LOFT in New Jersey is seeking a Store Manager to lead the customer and associate experiences at Store 1927-Towne Place, Garden State Park, Cherry Hill. You will drive profitability by focusing on customer experience, operations, visuals, and community engagement, while coaching your team to reach their potential.

Ideal candidates have 2+ years in retail management or service, a hospitality mindset, and strong leadership, communication, and tech skills to run a seamless omnichannel operation.