Retail Store Leader: Elevate Customer Experience & Team

LOFT Outlet; Jackson Township (NJ); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

PTO + Holidays

Monthly Bonuses

Merchandise Discounts

Professional Development

Advancement Opportunities

Philanthropy Partnerships

Job summary

LOFT Outlet in Jackson, NJ is seeking an Assistant Manager to support customer experience and nurture a positive store culture among associates. As a store leader, you will nurture relationships with customers and team members while modeling brand behaviors and driving results.

The role emphasizes coaching, hospitality, and using technology for a seamless omnichannel experience. Benefits include medical/dental/vision, 401(k), PTO, and growth opportunities across our brands.

Qualifications

• Retail management experience with a customer-centric approach.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficiency

POS system operation

Tools

POS system

Job description

LOFT Outlet in Jackson, NJ is seeking an Assistant Manager to support customer experience and nurture a positive store culture among associates. As a store leader, you will nurture relationships with customers and team members while modeling brand behaviors and driving results.

The role emphasizes coaching, hospitality, and using technology for a seamless omnichannel experience. Benefits include medical/dental/vision, 401(k), PTO, and growth opportunities across our brands.