Restoration Supervisor - Lead Projects & Client Experience

Servpro Industries, Inc.; San Antonio (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k)

Competitive salary

Dental insurance

Career progression

Superior benefits

Professional development

Job summary

SERVPRO of Alamo Heights is seeking a Restoration Supervisor to lead production on restoration projects and ensure customer satisfaction. This frontline role coordinates crews, monitors quality, and maintains safety standards while driving positive outcomes for clients and the franchise.

The position requires a valid driver’s license and 1+ year of restoration/construction experience; IICRC is a plus but not required. Join a team focused on Here to Help and career progression.

Qualifications

• Valid driver’s license required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.
• Clean appearance and commitment to quality and ethical work practices.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Valid driver's license

Quality and ethical work practices

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Alamo Heights is seeking a Restoration Supervisor to lead production on restoration projects and ensure customer satisfaction. This frontline role coordinates crews, monitors quality, and maintains safety standards while driving positive outcomes for clients and the franchise.

The position requires a valid driver’s license and 1+ year of restoration/construction experience; IICRC is a plus but not required. Join a team focused on Here to Help and career progression.