Restoration Supervisor — Lead Projects & Customer Experience

SERVPRO Team Wall; Arbutus (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Catonsville is seeking a Restoration Supervisor to coordinate and monitor restoration projects, ensuring quality and customer satisfaction. You will lead technicians, manage job files, and uphold safety standards on site.

The role requires a valid driver’s license and at least 1 year of restoration or construction experience; IICRC certification is a plus. Competitive pay and benefits provided.

Qualifications

• Requires valid driver’s license.
• Minimum 1 year experience in cleaning, restoration, or construction.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform restoration production processes as scheduled and ensure quality control.
• Manage customer and client experience and overall satisfaction, tracked via online reviews.
• Communicate clear expectations to technicians and supervise their activities.

Skills

Valid driver's license

Experience in cleaning/restoration/con

Education

High school diploma/GED

IICRC certification (preferred)

Job description

SERVPRO of Catonsville is seeking a Restoration Supervisor to coordinate and monitor restoration projects, ensuring quality and customer satisfaction. You will lead technicians, manage job files, and uphold safety standards on site.

The role requires a valid driver’s license and at least 1 year of restoration or construction experience; IICRC certification is a plus. Competitive pay and benefits provided.