Restoration Crew Leader: Project & Client Supervisor

SERVPRO of Woodbridge/Lorton/Dale City/Lake Ridge; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Career progression

Professional development

Competitive compensation

Superior benefits

Job summary

SERVPRO of Woodbridge/Lorton/Dale City/Lake Ridge is looking for a Restoration Supervisor to lead restoration activities and ensure customer satisfaction. In this role, you will coordinate production processes and manage the customer experience while supervising team activities.

The ideal candidate will possess at least 1 year of relevant experience, a valid driver's license, and IICRC certification. This position focuses on quality control, communication with clients and staff, and adherence to safety guidelines. Competitive compensation and superior benefits are offered.

Qualifications

• 1 year of experience in cleaning, restoration, or construction.
• Valid driver's license required.
• Ability to work with/around cleaning agents.

Responsibilities

• Coordinate and perform production processes according to schedule.
• Manage customer satisfaction and track feedback.
• Supervise restoration technicians and communicate expectations.
• Document job details accurately for service support.
• Manage labor and consumable usage on projects.
• Communicate project progress and issues with staff.

Skills

Ability to lift 50 pounds regularly

Ability to climb ladders

Ability to work in tight spaces

Background check completion

Education

High school diploma/GED (preferred)

Tools

IICRC certification – WRT minimum

Job description

SERVPRO of Woodbridge/Lorton/Dale City/Lake Ridge is looking for a Restoration Supervisor to lead restoration activities and ensure customer satisfaction. In this role, you will coordinate production processes and manage the customer experience while supervising team activities.

The ideal candidate will possess at least 1 year of relevant experience, a valid driver's license, and IICRC certification. This position focuses on quality control, communication with clients and staff, and adherence to safety guidelines. Competitive compensation and superior benefits are offered.