Restoration Supervisor: Lead Projects & Client Experience

Servpro Industries; Conyers (GA); Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance

Opportunity for advancement

401(k)

401(k) matching

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Résumé du poste

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is hiring a Restoration Supervisor to coordinate, monitor, and perform work on projects, ensuring quality and a positive customer experience. The role serves as the front-line representative of the SERVPRO brand, aligning with the Here to Help commitment.

The position requires a valid driver’s license and at least 1 year of restoration or construction experience; IICRC certification is a plus but not required.

Qualifications

• Must have valid driver’s license.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsabilités

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Connaissances

Lift 50 lbs

Climb ladders

Work in tight spaces

Work with cleaning agents

Formation

High school diploma/GED

IICRC certification (preferred)

Description du poste

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is hiring a Restoration Supervisor to coordinate, monitor, and perform work on projects, ensuring quality and a positive customer experience. The role serves as the front-line representative of the SERVPRO brand, aligning with the Here to Help commitment.

The position requires a valid driver’s license and at least 1 year of restoration or construction experience; IICRC certification is a plus but not required.