Restoration Supervisor: Lead Projects & Client Experience

Servpro Industries; Conyers (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

401(k)

401(k) matching

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is hiring a Restoration Supervisor to coordinate, monitor, and perform work on projects, ensuring quality and a positive customer experience. The role serves as the front-line representative of the SERVPRO brand, aligning with the Here to Help commitment.

The position requires a valid driver’s license and at least 1 year of restoration or construction experience; IICRC certification is a plus but not required.

Qualifications

• Must have valid driver’s license.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Lift 50 lbs

Climb ladders

Work in tight spaces

Work with cleaning agents

Education

High school diploma/GED

IICRC certification (preferred)

Job description

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is hiring a Restoration Supervisor to coordinate, monitor, and perform work on projects, ensuring quality and a positive customer experience. The role serves as the front-line representative of the SERVPRO brand, aligning with the Here to Help commitment.

The position requires a valid driver’s license and at least 1 year of restoration or construction experience; IICRC certification is a plus but not required.