Restoration Supervisor | Lead Projects & Client Experience

SERVPRO of Dover / Stillwater; Port Morris (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Dover/Stillwater is seeking a Restoration Supervisor to lead field crews on water, fire, and storm restoration projects. You will coordinate production, monitor safety, and ensure high-quality results while delivering excellent customer service.

Ideal candidates have at least 1 year in cleaning, restoration, or construction, a valid driver’s license, and a good work ethic. IICRC is a plus but not required; on-site supervision opportunities and strong growth potential available.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects; communicate with project manager and office staff on progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Driver's license

Physical fitness

Supervision

Education

High school diploma/GED

Job description

SERVPRO of Dover/Stillwater is seeking a Restoration Supervisor to lead field crews on water, fire, and storm restoration projects. You will coordinate production, monitor safety, and ensure high-quality results while delivering excellent customer service.

Ideal candidates have at least 1 year in cleaning, restoration, or construction, a valid driver’s license, and a good work ethic. IICRC is a plus but not required; on-site supervision opportunities and strong growth potential available.