Restoration Supervisor: Lead Projects & Client Experience

SERVPRO of Vacaville / Dixon; Fort Walton Beach (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO of Fort Walton Beach is hiring a Restoration Supervisor to coordinate and perform restoration projects, ensuring timely delivery and quality. You will supervise technicians, manage materials, and align with the project manager to meet client expectations.

The ideal candidate has at least 1 year in cleaning, restoration, or construction, a valid driver's license, and is capable of heavy lifting. IICRC certification is a plus; training and growth opportunities are offered.

Qualifications

• Valid driver’s license required or preferred
• High school diploma/GED preferred
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification is a plus, not required

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Skills

Valid driver's license

Lifting up to 100 pounds

Climbing ladders

Work with cleaning agents

Education

High school diploma/GED (preferred)

IICRC certification (plus)

Job description

SERVPRO of Fort Walton Beach is hiring a Restoration Supervisor to coordinate and perform restoration projects, ensuring timely delivery and quality. You will supervise technicians, manage materials, and align with the project manager to meet client expectations.

The ideal candidate has at least 1 year in cleaning, restoration, or construction, a valid driver's license, and is capable of heavy lifting. IICRC certification is a plus; training and growth opportunities are offered.