Restoration Specialist

Sancrest Llc; Adolphus (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

Sancrest Llc in Kentucky is seeking a Research and Improvement Specialist to examine restoration office workflows, identify performance gaps, and develop clear, practical resources to standardize administrative processes across franchise operations.

The role partners with field and headquarters teams to strengthen coordination throughout the job lifecycle, and focuses on supporting billing, audits, and closeout activities to drive consistent execution and operational excellence.

Qualifications

• Strong understanding of restoration office operations and administrative process management.
• Analytical mindset to investigate problems and implement improvements.
• Excellent cross-functional coordination and communication skills.
• Detail-oriented with documentation, billing accuracy and audits.
• Ability to create and maintain procedural guidance.

Responsibilities

• Study restoration office workflows to identify performance gaps and opportunities for improvement.
• Develop clear, practical administrative resources to standardize processes.
• Troubleshoot and resolve process issues affecting franchise operations.
• Partner with field and headquarters teams to strengthen coordination across the restoration job lifecycle.
• Support and optimize job files, billing processes, audits, and job closeout activities.

Skills

Office operations

Process improvement

Analytical skills

Cross-functional coordination

Documentation accuracy

Job description

Role: Research and improve restoration office practices and performance across franchise operations.Key Responsibilities:

• Study restoration office workflows to identify performance gaps and opportunities for improvement.
• Develop clear, practical administrative resources to standardize processes.
• Troubleshoot and resolve process issues affecting franchise operations.
• Partner with field and headquarters teams to strengthen coordination across the restoration job lifecycle.
• Support and optimize job files, billing processes, audits, and job closeout activities.

Qualifications & Skills:

• Strong understanding of restoration office operations and administrative process management.
• Analytical mindset with the ability to investigate problems and implement corrective improvements.
• Excellent cross-functional coordination and communication skills.
• Detail-oriented approach to job documentation, billing accuracy, and audit readiness.
• Ability to create and maintain clear procedural guidance for consistent execution.