Restoration Office & Process Specialist

Servpro Industries, LLC; Franklin (KY); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) match

Profit sharing

PTO & holidays

Parental leave

On-site fitness rooms

EAP

ERGs

Development program

Descripción de la vacante

Servpro Industries, LLC is seeking an Restoration Office Specialist within Strategic Operations to support the office and administrative side of the job lifecycle, including file coordination, billing, audit, and collections. You will report to the Director, Restoration and partner with field teams to ensure smooth operations.

We value strong written and verbal communication, attention to detail, and the ability to explain technical concepts to non-technical stakeholders in virtual meetings and

Formación

• 2 years of office or administrative experience; restoration/construction experience preferred.
• Excellent written and oral communication; able to present in virtual meetings.
• Strong Microsoft Office skills: Word, Excel, PowerPoint.
• Clear, professional communication with employees, customers, suppliers.
• Adaptable and willing to learn and grow.
• Collaborative team player with high accuracy.

Responsabilidades

• Research market demands and standards for franchise office practices.
• Outline and organize content for non-technical stakeholders.
• Troubleshoot office and administrative process issues to improve service.
• Develop resources like job aids, checklists, forms for franchise execution.
• Coordinate with Restoration Specialists to align field and office processes.
• Lead communications with franchise office staff and HQ teams.

Conocimientos

Office coordination

Billing

Estimating

Communication

Teamwork

Problem-solving

Detail-oriented

Adaptability

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office

Word

Excel

PowerPoint

Descripción del empleo

Servpro Industries, LLC is seeking an Restoration Office Specialist within Strategic Operations to support the office and administrative side of the job lifecycle, including file coordination, billing, audit, and collections. You will report to the Director, Restoration and partner with field teams to ensure smooth operations.

We value strong written and verbal communication, attention to detail, and the ability to explain technical concepts to non-technical stakeholders in virtual meetings and