Restoration Claims Coordinator & Estimator

SERVPRO of Vacaville / Dixon; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

SERVPRO Franchise in Dallas is seeking a dedicated Job File Coordinator to support restoration projects and help customers in challenging moments. You will handle claims details, perform precise data entry, and build estimates for restoration work.

The role emphasizes phone proficiency, analytical thinking, and the ability to multi‑task in a fast-paced office. Benefits include health insurance, PTO, and a competitive pay rate of $20.00–$26.00 per hour.

Qualifications

• Minimum 1 year of administrative or office experience.
• Strong phone and written communication skills.
• Experience in a service/claims environment is a plus.

Responsibilities

• Provide excellent customer service.
• Communicate details to clients related to claims.
• Perform detailed and accurate data entry.
• Build estimates for restoration work.
• Take ownership of the job until completion.
• Perform general administration duties.
• Assist other departments as needed.

Skills

Phone skills

Analytical thinking

Multitasking

Interpersonal skills

Self-motivated

Organizational skills

Calm under pressure

Customer service

Attention to detail

Education

HS Diploma or GED

Tools

Microsoft Office

Xactimate

Job description

SERVPRO Franchise in Dallas is seeking a dedicated Job File Coordinator to support restoration projects and help customers in challenging moments. You will handle claims details, perform precise data entry, and build estimates for restoration work.

The role emphasizes phone proficiency, analytical thinking, and the ability to multi‑task in a fast-paced office. Benefits include health insurance, PTO, and a competitive pay rate of $20.00–$26.00 per hour.