Restoration Claims File Coordinator

Servpro Industries, Inc.; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Servpro Industries, Inc. is seeking a diligent Job File Coordinator in Dallas to deliver outstanding customer service, manage claims details with clients, and perform precise data entry. The role requires ownership of tasks from start to finish and support across departments in a fast-paced office.

The ideal candidate will be proficient with Microsoft Office, familiar with Xactimate, and capable of learning new software systems while maintaining professionalism and strong organizational skills.

Qualifications

• 1+ year of administrative or office experience.
• Customer service experience a plus.
• Experience in a service-industry environment a plus.
• Excellent written and verbal communication skills.
• Ability to learn new software systems.
• Ability to multi-task in a fast-paced office.

Responsibilities

• Provide excellent customer service
• Communicate details to Clients as related to claims
• Perform detailed and accurate data entry
• Take ownership of the job until completed
• Perform general administration duties
• Assist other departments, as needed

Skills

Phone skills

Analytical skills

Multitasking

Interpersonal skills

Customer service

Communication

Organization

Attention to detail

Education

HSD/GED

Tools

Microsoft Office

Xactimate

Job description

Servpro Industries, Inc. is seeking a diligent Job File Coordinator in Dallas to deliver outstanding customer service, manage claims details with clients, and perform precise data entry. The role requires ownership of tasks from start to finish and support across departments in a fast-paced office.

The ideal candidate will be proficient with Microsoft Office, familiar with Xactimate, and capable of learning new software systems while maintaining professionalism and strong organizational skills.