Restoration Scheduler & Client Services Coordinator

ServiceMaster Clean of Fraser Valley; Dallas (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Competitive salary

Job summary

SERVPRO is seeking a Job File Coordinator to support our franchise operations in a fast-paced environment. You will handle client interactions on the phone, manage claims information, and perform precise data entry to ensure accurate file handling.

The ideal candidate will have strong interpersonal and analytical skills, be highly organized, and capable of multi-tasking in a busy office setting. Training and development opportunities accompany a competitive salary and benefits.

Qualifications

• Excellent customer service skills and phone etiquette.
• Strong analytical abilities and data handling.
• Ability to multi-task and manage competing priorities.
• Excellent written and verbal communication with a courteous tone.
• Willingness to learn new software systems and processes.

Responsibilities

• Provide excellent customer service to clients.
• Communicate claim details to clients and internal teams.
• Perform detailed and accurate data entry.
• Take ownership of each job until completion.
• Assist other departments as needed.
• Support ongoing administrative tasks and scheduling.

Skills

Phone communication

Analytical skills

Multitasking

Interpersonal skills

Self-motivated

Education

High School Diploma or GED

Tools

Microsoft Office

Xactimate

Proprietary software

Job description

SERVPRO is seeking a Job File Coordinator to support our franchise operations in a fast-paced environment. You will handle client interactions on the phone, manage claims information, and perform precise data entry to ensure accurate file handling.

The ideal candidate will have strong interpersonal and analytical skills, be highly organized, and capable of multi-tasking in a busy office setting. Training and development opportunities accompany a competitive salary and benefits.