Restoration Claims Specialist

iicrc-careers; Dallas (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Job summary

SERVPRO Franchise is seeking a proactive Job File Coordinator in Dallas to support claims processing and client communication. You will provide excellent customer service, enter data accurately, and keep jobs on track from start to finish.

The ideal candidate has strong phone skills, organizational talent, and the ability to multi-task in a fast-paced team environment. Experience with Microsoft Office and Xactimate is a plus.

Qualifications

• 1+ year of administrative or office-related experience.
• Outstanding written and verbal communication skills.
• Ability to learn new software and stay calm under pressure.

Responsibilities

• Provide excellent customer service
• Communicate details to clients as related to claims
• Perform detailed and accurate data entry
• Build estimates for restoration damage
• Take ownership of the job until completed
• Perform general administration duties
• Assist other departments as needed

Skills

Phone etiquette

Analytical thinking

Multitasking

Interpersonal skills

Customer service

Communication skills

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Xactimate

Job description

SERVPRO Franchise is seeking a proactive Job File Coordinator in Dallas to support claims processing and client communication. You will provide excellent customer service, enter data accurately, and keep jobs on track from start to finish.

The ideal candidate has strong phone skills, organizational talent, and the ability to multi-task in a fast-paced team environment. Experience with Microsoft Office and Xactimate is a plus.