Restaurant Tech Operations Lead

McDonald's; Hampton (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

College credits

Paid time off

Tuition reimbursement

Employee meals

Job summary

McDonald's in Hampton, GA seeks an Operations Technology Professional (OTP) Pro to support in-restaurant technology, ensuring equipment functions for customers and crew. You will deploy, maintain, and repair hardware, software, and network systems across restaurant locations.

The role requires hands-on troubleshooting, OS upgrades, and leading a team of OTPs, with opportunities for training and career growth within a fast-paced franchise environment.

Qualifications

• Strong attention to detail with good time management.
• Excellent communication to explain tech issues clearly.
• Self-motivated with a desire to learn.
• Flexible availability for late evenings, early mornings, weekends.
• Must be 18 years or older to apply.
• Willingness to travel to restaurant locations.

Responsibilities

• Deploy, maintain, and repair restaurant hardware, software, and network tech.
• Perform self-installs and OS upgrades.
• Conduct scheduled maintenance for equipment.
• Provide on-site and phone support to triage issues.
• Train and lead OTPs for restaurant-level support.
• Provide resources and support during new tech deployments.

Skills

Attention to detail

Time management

Communication skills

Self-motivated

Flexible schedule

Lift up to 50 pounds

18+ years old

Willingness to travel

Job description

McDonald's in Hampton, GA seeks an Operations Technology Professional (OTP) Pro to support in-restaurant technology, ensuring equipment functions for customers and crew. You will deploy, maintain, and repair hardware, software, and network systems across restaurant locations.

The role requires hands-on troubleshooting, OS upgrades, and leading a team of OTPs, with opportunities for training and career growth within a fast-paced franchise environment.