Restaurant Team Leader: Elevate Guest Experience

Jack in the Box; Irving (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Jack in the Box restaurant seeks a front-line supervisor to train and lead team members, ensuring exceptional guest experiences and adherence to brand standards. You will coach staff, monitor food safety and service quality, and help maintain cleanliness and efficient operations across front- and back-house areas.

The role requires leadership, communication in English, and the ability to thrive in a fast-paced environment. Employment is with an independent franchisee of Jack in the Box.

Qualifications

• Must be at least 18 years old.
• Experience in supervising restaurant staff or customer service.
• ServSafe certification may be required in some states.
• Must speak, read and write effectively in English.
• Ability to work with diverse groups and handle fast-paced environments.
• Basic math and cash handling skills.
• Demonstrates integrity and ethical behavior.

Responsibilities

• Train and lead team members to deliver guest experience.
• Ensure food quality and safety standards.
• Oversee dine-in and drive-thru guest service.
• Maintain restaurant cleanliness and organization.
• Supervise and coach staff on workstation operations.
• Enforce policies and schedule adherence.

Skills

Guest service

Team leadership

Training/coaching

Food safety

Cash handling

Tools

POS system

Job description

Jack in the Box restaurant seeks a front-line supervisor to train and lead team members, ensuring exceptional guest experiences and adherence to brand standards. You will coach staff, monitor food safety and service quality, and help maintain cleanliness and efficient operations across front- and back-house areas.

The role requires leadership, communication in English, and the ability to thrive in a fast-paced environment. Employment is with an independent franchisee of Jack in the Box.