Guest Experience Team Leader

Jack in the Box; Bedford (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Jack in the Box is seeking a Team Leader to supervise daily restaurant operations, train and coach team members, and ensure consistent guest experiences. You will lead shifts, uphold food safety standards, and maintain a clean, efficient dining environment while delivering fast, friendly service.

The role requires strong leadership, communication, and problem-solving skills, with a focus on guest satisfaction and adherence to Jack in the Box policies and procedures.

Qualifications

• 6 months JIB experience or 1 year supervisory experience.
• Must be 18+ and complete Team Leader training.
• English proficiency and strong interpersonal skills.
• Ability to perform basic math and operate cash handling.

Responsibilities

• Train and coach team to deliver consistent guest experiences.
• Lead shifts and ensure compliance with policies and safety standards.
• Maintain cleanliness, food safety, and order accuracy.
• Assist with guest service during busy periods and cashiering.

Skills

Team leadership

Guest service

Food safety

Communication

Problem solving

Tools

POS software

Job description

Jack in the Box is seeking a Team Leader to supervise daily restaurant operations, train and coach team members, and ensure consistent guest experiences. You will lead shifts, uphold food safety standards, and maintain a clean, efficient dining environment while delivering fast, friendly service.

The role requires strong leadership, communication, and problem-solving skills, with a focus on guest satisfaction and adherence to Jack in the Box policies and procedures.