Restaurant Team Lead - Customer Experience

Nan's Kitchen; Westford (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Nan's Kitchen is seeking an experienced Team Leader to ensure every guest has a wonderful dining experience. You will supervise and coordinate the service, model excellent communication, and support our guests by leading by example.

This role emphasizes customer service, teamwork, and practical duties like light food preparation and delegating tasks. If you thrive in a fast-paced kitchen environment and value hospitality, join us to help create memorable dining moments.

Qualifications

• Supervising and coordinating team members to execute service
• Light food preparation
• Validating and delegating tasks and team checklists

Responsibilities

• Supervising and coordinating team members to execute service
• Light food preparation
• Validating and delegating tasks and team checklists

Skills

Excellent communication skills

Customer service passion

Leadership by example

Job description

Nan's Kitchen is seeking an experienced Team Leader to ensure every guest has a wonderful dining experience. You will supervise and coordinate the service, model excellent communication, and support our guests by leading by example.

This role emphasizes customer service, teamwork, and practical duties like light food preparation and delegating tasks. If you thrive in a fast-paced kitchen environment and value hospitality, join us to help create memorable dining moments.