Restaurant Team Leader Nights

Nans Kitchen; Southborough (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Employee meals

Supportive culture

Job summary

Nan's Kitchen is seeking an experienced Team Leader to keep front-of-house and kitchen teams aligned during service and to ensure guests leave with smiles while supporting teammates.

You’ll supervise during service, lead by example in delivering outstanding customer service, assist with light food prep, delegate tasks, and maintain a friendly, efficient workplace. Great fit for those who thrive in hospitality and fast-paced teams.

Qualifications

• Confident, clear communicator with a team-first mentality.
• Passionate about guest experience and going the extra mile.
• Experienced in food service and restaurant operations.
• Organized, reliable, and able to juggle multiple priorities.
• Natural motivator bringing positive energy to every shift.

Responsibilities

• Supervising and coordinating team members during service
• Leading by example to ensure excellent customer service
• Light food preparation and hands-on support wherever needed
• Delegating tasks and validating completion of daily checklists
• Fostering a friendly, efficient, and respectful work environment

Skills

Team leadership

Customer service

Communication

Food service

Organization

Job description

Join the Heart of Hospitality at Nan's

Nan's Kitchen is more than just a place to eat - it's a place where people feel taken care of. We're looking for an experienced and passionate Team Leader to help us deliver warm, thoughtful service and truly memorable guest experiences.

If you're someone who loves great food, thrives in a team environment, and naturally steps up to lead by example, this could be the perfect fit for you.

What You'll Do

As a Team Leader, you'll be the glue that holds our front-of-house and kitchen teams together during service. Your mission: make sure every guest leaves smiling - and every team member feels supported.

Your responsibilities will include:

• Supervising and coordinating team members during service
• Leading by example to ensure excellent customer service
• Light food preparation and hands-on support wherever needed
• Delegating tasks and validating completion of daily checklists
• Fostering a friendly, efficient, and respectful work environment

Who You Are

• A confident, clear communicator with a team-first mentality
• Passionate about guest experience and going the extra mile
• Experienced in food service and familiar with restaurant operations
• Organized, reliable, and comfortable juggling multiple priorities
• A natural motivator who brings positive energy to every shift

Why Work at Nan's?

• Be part of a mission-driven, community-rooted restaurant
• Collaborate with a kind and motivated team
• Grow with us - we're expanding and always developing new leaders
• Enjoy flexible scheduling, employee meals, and a supportive culture

If you're ready to bring your leadership skills to a place that values hospitality, teamwork, and real, delicious food - we'd love to meet you.