Restaurant Team Leader

Nans Kitchen; Andover (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Job summary

A community-rooted restaurant in Andover is seeking a Team Leader to coordinate front-of-house and kitchen teams. The role emphasizes excellent customer service and teamwork, requiring effective communication and leadership skills. Ideal candidates are passionate about creating positive guest experiences and thrive in a fast-paced environment. Join a supportive team that values hospitality and enjoy benefits like flexible scheduling and free meals.

Qualifications

• Confident, clear communicator with a team-first mentality.
• Passionate about guest experience and service excellence.
• Experienced in food service and restaurant operations.

Responsibilities

• Supervise and coordinate team members during service.
• Lead by example to ensure customer satisfaction.
• Support food preparation and tasks as needed.

Skills

Communication

Team leadership

Customer service

Food preparation

Organization

Job description

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off

What You’ll Do

As a Team Leader, you’ll be the glue that holds our front-of-house and kitchen teams together during service. Your mission: make sure every guest leaves smiling—and every team member feels supported.

Responsibilities

• Supervising and coordinating team members during service
• Leading by example to ensure excellent customer service
• Light food preparation and hands-on support wherever needed
• Delegating tasks and validating completion of daily checklists
• Fostering a friendly, efficient, and respectful work environment

Who You Are

• A confident, clear communicator with a team-first mentality
• Passionate about guest experience and going the extra mile
• Experienced in food service and familiar with restaurant operations
• Organized, reliable, and comfortable juggling multiple priorities
• A natural motivator who brings positive energy to every shift

Why Work at Nan’s?

• Be part of a mission-driven, community-rooted restaurant
• Collaborate with a kind and motivated team
• Grow with us—we’re expanding and always developing new leaders
• Enjoy flexible scheduling, employee meals, and a supportive culture

If you’re ready to bring your leadership skills to a place that values hospitality, teamwork, and real, delicious food—we’d love to meet you.